Expertise and support from the very beginning
Customer services
The HPI staff is always ready to help you, if you need assistance. This starts with the purchase of an HPI machine and continues throughout the whole life span. Whether it is the supply or management of spare parts, on-site service or challenges in horizontal continuous casting of aluminium, HPI will help you to maintain a continuous production! HPI also offers technical upgrades for existing HPI equipment to keep your production up to date.
Our experienced employees are worldwide on the road to support!
Our Services
From spare parts and technical on-site service to development partnerships and the CRC – we provide comprehensive support for smooth and future-proof production.
Spare parts
Spare parts
Industrial plants are becoming more and more complex and shorter product innovation cycles display a challenge. Accordingly, spare parts management is an important in-house role for any manufacturing operation. A shutdown of the production line leads to a high financial burden, which must be avoided.
If you have HPI equipment, we will assist you to ensure that the system is up and running. That’s why the quality of our spare parts is one of our highest priorities.
For critical components, HPI recommends having suitable spare parts on site. We are happy to advise you which spare parts you should select to avoid unnecessarily high stock levels.
Technical on-site service
Preventive maintenance
With proper maintenance, HPI machines will run reliably and without downtime for many decades. However, there is still wear and tear that needs to be detected in time. That’s why HPI offers service contracts – HPI service technicians will visit you on site and maintain HPI machines during a scheduled downtime.
In this way you will benefit from high line availability and high efficiency of your HPI machinery. That pays off in any case!
Please contact us, we will offer you an individual solution for your needs.
Individual technical support
Reliability, high productivity and safety for the employees are the characteristics of our systems. Nevertheless, an unexpected technical problem may occur that could have a financial impact on your business. HPI service technicians will visit you worldwide to bring the machinery back into full operation. Trust our HPI specialists, they will provide you with a satisfactory solution!
Technological upgrades
HPI machines produce reliably for many decades. At the same time, we live in a fast-changing world, which is full of innovations and renewals. HPI can upgrade your existing machine to the latest state of the art so that you can benefit from the technological progress. Seize the opportunity and decide to upgrade!
Development partnership
Development partnership
In the field of horizontal continuous casting of aluminium alloys, HPI cooperates with LKR / AIT in Ranshofen on a project-specific basis for its customers. This enables the transfer of feasibility studies of special alloys and formats at the LKR / AIT to the small scale industrial plant of the Casthouse Revolution Center of HPI with batch sizes of 1.5 or 7 t.
Discover our facilites & solutions
From the initial idea to the finished system – discover our high-performance solutions for the light metal industry.